8 Key Benefits of Same Day Delivery
Table of Contents
What is Same Day Delivery
Every company strives to establish a strong customer-client connection. Offering loyalty programmes, discounts, excellent customer service, and high-quality goods may help create the consumer image of being trustworthy and dependable. While there are various techniques that may draw customers’ attention, there is one thing that serves to enhance the likelihood of a sale: same day delivery.
While it’s looking likely that same day delivery will become the standard for customers, small companies should also be aware that they have the potential to maintain current clients and bring in new ones via same day delivery. Similarly, opportunities do not always have to be reserved for big companies. Notably, almost two-thirds (65%) of Amazon customers would choose to buy elsewhere if their preferred shipping option was also offered by the other store.
Same Day Delivery in E-Commerce
A growing number of e-commerce companies now provide next-day delivery, and because of the growing popularity of Amazon Prime, that’s now the standard for online merchants of all kinds. In a more recent trend, internet retailers are increasingly providing same-day delivery, thereby reducing the amount of time between making an order and receiving it.
Nonetheless, consumers and businesses remain in the dark regarding same-day delivery. Delivering items faster has had a tremendous effect on e-commerce over the last several years.
A study from Profressionals states that 6 out of 10 companies aim to provide same-day delivery in 2019. There is a high demand for this service, as other data show. 48% of customers believe that same-day delivery is a value-added benefit when making a purchase.
Benefits of Same Day Delivery
1. Higher Level of Customer Satisfaction
To meet the needs of customers who are unable to wait or can’t make it to the shop, same-day delivery is very valuable. The customer’s satisfaction will be higher if they are able to place purchases or pick up returns the same day. When you provide a streamlined client experience, people are more satisfied.
2. Build a Trust Relationship
The backbone of a successful company is its happy customers. The same day delivery services make it possible for you to reach this goal. Your dependability and professionalism are promoted through express delivery.
Your customers find out how important their purchase or their time is to your business. They’re flattered and tell their social and business networks about it.
Repeat and referral customers are the consequence of this.
3. Less Friction in The Purchase Decision
The biggest hurdle facing e-commerce is the long wait periods for the goods once they have been delivered. Additionally, same-day delivery mitigates this disadvantage.
Because of this, immediacy has proven to increase customers’ online purchasing decisions. Reducing cart abandonment rates is another benefit of adopting same-day delivery.
4. Lower Inventory Costs
Since utilising a same-day delivery service, companies are able to store less daily inventories.
Because the stock is able to enter and exit the warehouse quickly, this is due to the efficiency of the stock process. It is simpler to design systems for automatic sorting with the extra order volume. This will decrease your expenditures in the long run by simplifying your charges.
5. Faster Performance
When you understand that your staff must finish their work and go for the day, you will definitely get things done. Conventional delivery services imply that workers are likely to sort tomorrow’s inventory, but will have already left the workplace by the time their shifts are done.
Also, they will realise that they must send orders out as soon as possible, because of same-day delivery. In order to guarantee this, you might provide financial incentives dependent on performance.
6. Maintain a Competitive Edge
With so many businesses offering next-day delivery and other advantages, it’s critical to provide things that your competitors do not.
You’ll be able to compete with other small companies in your neighbourhood and persuade consumers to use your service.
7. Raise Your Margins
One significant benefit of same-day courier service is that you may earn a larger profit margin.
If your clients are in such urgent need of your goods that they need it immediately, you may very much demand anything you want for the price, within reason.
When a client is in a hurry, all that counts is that the product will arrive on time.
8. Increasing Conversion Rates
If you’ve ever shopped online, you’re probably aware that there are occasions when you add something to your cart, read the projected delivery date, and just can’t bear the wait. Or, if you’re in a hurry, you just go to Google and look for a rival that offers the same products but with a quicker delivery option.
If your website is not converting at the pace you want, it may be because visitors are unwilling to wait for an item. Offering more delivery choices increases their likelihood of making a purchase from you.