{"id":2355,"date":"2020-09-07T11:02:44","date_gmt":"2020-09-07T11:02:44","guid":{"rendered":"http:\/\/www.navata.com\/cms\/?p=2355"},"modified":"2020-09-09T13:32:02","modified_gmt":"2020-09-09T13:32:02","slug":"package-tracking-5-essentials","status":"publish","type":"post","link":"https:\/\/www.navata.com\/cms\/package-tracking-5-essentials\/","title":{"rendered":"5 Essentials in a Package Tracking Solution"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"2355\" class=\"elementor elementor-2355\" data-elementor-post-type=\"post\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-48b45e4 elementor-section-full_width elementor-section-stretched elementor-section-height-default elementor-section-height-default\" data-id=\"48b45e4\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;background_motion_fx_motion_fx_scrolling&quot;:&quot;yes&quot;,&quot;background_motion_fx_translateY_effect&quot;:&quot;yes&quot;,&quot;background_motion_fx_translateY_speed&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:2.4,&quot;sizes&quot;:[]},&quot;motion_fx_motion_fx_scrolling&quot;:&quot;yes&quot;,&quot;stretch_section&quot;:&quot;section-stretched&quot;,&quot;background_motion_fx_translateY_affectedRange&quot;:{&quot;unit&quot;:&quot;%&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:{&quot;start&quot;:0,&quot;end&quot;:100}},&quot;background_motion_fx_devices&quot;:[&quot;desktop&quot;,&quot;tablet&quot;,&quot;mobile&quot;],&quot;motion_fx_devices&quot;:[&quot;desktop&quot;,&quot;tablet&quot;,&quot;mobile&quot;]}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-wider\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-e5fe443\" data-id=\"e5fe443\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-261e3449 elementor-widget elementor-widget-theme-post-title elementor-page-title elementor-widget-heading\" data-id=\"261e3449\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"theme-post-title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">5 Essentials in a Package Tracking Solution<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-21e2d801 elementor-section-stretched elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"21e2d801\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;,&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-66 elementor-top-column elementor-element elementor-element-26d134d3\" data-id=\"26d134d3\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6b8e2e41 elementor-toc--minimized-on-tablet elementor-widget elementor-widget-table-of-contents\" data-id=\"6b8e2e41\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;headings_by_tags&quot;:[&quot;h2&quot;,&quot;h3&quot;],&quot;exclude_headings_by_selector&quot;:[],&quot;marker_view&quot;:&quot;numbers&quot;,&quot;no_headings_message&quot;:&quot;No headings were found on this page.&quot;,&quot;minimize_box&quot;:&quot;yes&quot;,&quot;minimized_on&quot;:&quot;tablet&quot;,&quot;hierarchical_view&quot;:&quot;yes&quot;,&quot;min_height&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;min_height_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;min_height_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"table-of-contents.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-toc__header\">\n\t\t\t\t\t\t<h4 class=\"elementor-toc__header-title\">\n\t\t\t\tTable of Contents\t\t\t<\/h4>\n\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-toc__toggle-button elementor-toc__toggle-button--expand\" role=\"button\" tabindex=\"0\" aria-controls=\"elementor-toc__6b8e2e41\" aria-expanded=\"true\" aria-label=\"Open table of contents\"><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-down\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\"><\/path><\/svg><\/div>\n\t\t\t\t<div class=\"elementor-toc__toggle-button elementor-toc__toggle-button--collapse\" role=\"button\" tabindex=\"0\" aria-controls=\"elementor-toc__6b8e2e41\" aria-expanded=\"true\" aria-label=\"Close table of contents\"><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-up\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\"><\/path><\/svg><\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<div id=\"elementor-toc__6b8e2e41\" class=\"elementor-toc__body\">\n\t\t\t<div class=\"elementor-toc__spinner-container\">\n\t\t\t\t<svg class=\"elementor-toc__spinner eicon-animation-spin e-font-icon-svg e-eicon-loading\" aria-hidden=\"true\" viewBox=\"0 0 1000 1000\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M500 975V858C696 858 858 696 858 500S696 142 500 142 142 304 142 500H25C25 237 238 25 500 25S975 237 975 500 763 975 500 975Z\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-91325bd elementor-widget elementor-widget-heading\" data-id=\"91325bd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Importance of Package Tracking<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-50a772a elementor-widget elementor-widget-text-editor\" data-id=\"50a772a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>The costs of poor delivery are well known. Yet, retailers do not fully comprehend the picture and fail to successfully deliver the final result. 56.8% of consumers say that retailers are nothing more than mediocre in this regard.<\/p><p>Adding to the challenge is the <a href=\"https:\/\/www.amazon.in\/\" target=\"_blank\" rel=\"nofollow noopener\">Amazon<\/a> Effect that raises the benchmark higher and higher.\u00a0<span style=\"font-size: 15px;\">Unsatisfactory customer experiences mean more than just unimpressed buyers. Errors in package tracking can also lead to situations like delays, customer service expenses and ultimately losing out on customers, both potential ones and previously loyal ones.<\/span><\/p><p>Hence it is imperative to look at the various ways to improve package tracking experiences and ensure a higher rate of customer retention.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1a4413d elementor-widget elementor-widget-image\" data-id=\"1a4413d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"1024\" height=\"480\" src=\"https:\/\/www.navata.com\/cms\/wp-content\/uploads\/2020\/09\/why-need-delivery-tracking-system-manageteamz-1024x480-1.jpg\" class=\"attachment-large size-large wp-image-2388\" alt=\"Package Tracking tracking page tracking solution\" srcset=\"https:\/\/www.navata.com\/cms\/wp-content\/uploads\/2020\/09\/why-need-delivery-tracking-system-manageteamz-1024x480-1.jpg 1024w, https:\/\/www.navata.com\/cms\/wp-content\/uploads\/2020\/09\/why-need-delivery-tracking-system-manageteamz-1024x480-1-300x141.jpg 300w, https:\/\/www.navata.com\/cms\/wp-content\/uploads\/2020\/09\/why-need-delivery-tracking-system-manageteamz-1024x480-1-768x360.jpg 768w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d3fea2c elementor-widget elementor-widget-text-editor\" data-id=\"d3fea2c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>First of all it is necessary to understand as to why package tracking so important. There are three main facts that must be considered, when working on the customer service experience. Here is an in-depth look at those key factors of customer experience:<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ae02439 elementor-widget elementor-widget-heading\" data-id=\"ae02439\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Customer Loyalty <\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2d56353 elementor-widget elementor-widget-text-editor\" data-id=\"2d56353\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>It is great to have a beautiful package tracking page. However, the Amazon Effect has raised the bar. Just a beautiful page is not enough. Today, every retailer is expected to have order tracking and an ecommerce site. Hence the competition is high. Efficiency and functionality of the package tracking system is of utmost importance. A seamless delivery experience must be ensured to meet customer expectations at all times.<\/p><p>A pretty tracking package page does not fool customers, who only want to know the delivery status of their order.\u00a0<span style=\"font-size: 15px;\">52% of power shoppers believe that delivery efficiency and ease of service are defining factors when it comes to brand loyalty. Shoppers want more control over their delivery experiences.\u00a0<\/span><\/p><p><span style=\"font-size: 15px;\">In delivery of packages, tracking pages are the first step to building trust. Consumers are concerned about their packages and want to know as to when their packages are arriving. The package tracking pages help to keep the customers informed about their package movement, and thus build trust and rapport that translates into a long term customer relationship.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8c84910 elementor-widget elementor-widget-heading\" data-id=\"8c84910\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\"> Delivery Cost<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ddb06c3 elementor-widget elementor-widget-text-editor\" data-id=\"ddb06c3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Mistakes made during delivery prove to be very expensive. The cost of restocking and the extra shipping fees associated with the return of orders are just a few of the ways in which delivery mistakes can hurt the business. On top of this, research shows that poor last mile delivery experiences are a major source of customer churn. It is also seen that 83% of shoppers do not come back after a bad delivery experience.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-540586c elementor-widget elementor-widget-heading\" data-id=\"540586c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Customer Communication<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d6911ec elementor-widget elementor-widget-text-editor\" data-id=\"d6911ec\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Transparency and clear communication with regard to package tracking is of utmost importance to shoppers. Data shows that \u201clack of visibility \u201d during the delivery process results in 47% of the customers avoiding ordering from that retailer all together. Communication of package tracking, pivots around the tracking page for customers waiting for the delivery, is very important.<\/p><p>\u00a0Execution of the tracking page correctly is necessary. Keeping the customer informed via emails or sms, throughout the entire delivery process, before frustrated customers start calling and asking about their package, helps build trust and a good customer experience. A \u201cWISMO\u201d (where is my order) call by a frustrated customer creates a negative image of the company and risks losing the customer.<\/p><p>Considering the importance of track and trace, or package tracking, it is relevant to look at a few specific essentials around this aspect, for an overall good customer experience.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1ddef31 elementor-widget elementor-widget-heading\" data-id=\"1ddef31\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">5 Essentials of Package Tracking<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b389e1b elementor-widget elementor-widget-heading\" data-id=\"b389e1b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">1. Visibility<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e15eec9 elementor-widget elementor-widget-text-editor\" data-id=\"e15eec9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Visibility and transparency is essential when it comes to package tracking. It is imperative to put all of the information in one place. Having information is not enough, the information must also be easily accessible. All the available information is of no use to the customer, if they can \u2019t find the information easily. Also it is a frustrating experience if the information is inaccessible. Keeping a functional and simple layout on the tracking page solves these issues.<\/p><p>\u201cUncommon Goods\u201d is a good example. When \u201cUncommon Goods\u201d ship an order, the customer receives an email with a tracking link. The link takes the customer to a custom landing page. In the customer landing page the delivery data from the retailer, carrier, and customer is presented, all together. The customer can also sign up for text alerts and emails to stay updated on their order\u2019s delivery. Such a system ensures transparency and visibility.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-65c967f elementor-widget elementor-widget-image\" data-id=\"65c967f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"1000\" height=\"420\" src=\"https:\/\/www.navata.com\/cms\/wp-content\/uploads\/2020\/09\/81cace994ca0b041b7c69399616af803.jpg\" class=\"attachment-large size-large wp-image-2383\" alt=\"tracking page tracking solution\" srcset=\"https:\/\/www.navata.com\/cms\/wp-content\/uploads\/2020\/09\/81cace994ca0b041b7c69399616af803.jpg 1000w, https:\/\/www.navata.com\/cms\/wp-content\/uploads\/2020\/09\/81cace994ca0b041b7c69399616af803-300x126.jpg 300w, https:\/\/www.navata.com\/cms\/wp-content\/uploads\/2020\/09\/81cace994ca0b041b7c69399616af803-768x323.jpg 768w\" sizes=\"(max-width: 1000px) 100vw, 1000px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c76db52 elementor-widget elementor-widget-heading\" data-id=\"c76db52\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">2.  Accuracy of Tracking Updates<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-adcd631 elementor-widget elementor-widget-text-editor\" data-id=\"adcd631\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>It is advantageous to create a Branded Package Tracking Page that provides absolute accuracy.\u00a0<span style=\"font-size: 15px;\">Customers are patient and willing to make adjustments if they know that the delivery process is within their and the company\u2019s control. It is providing accurate updates that assures the customer that everything is under control.\u00a0<\/span><\/p><p><span style=\"font-size: 15px;\">93% of surveyed customers want to receive updates, and be duly informed about their shipments.<\/span><span style=\"font-size: 15px;\">All the package tracking updates must reach the customers via their preferred medium, such as text updates, email notifications, as per the convenience of the customer.<\/span><\/p><p>Data shows that 50% of the customers prefer to communicate via email, 21% via text, and only 12% via phone call. But these statistics can vary. Conducting a survey on the unique audience, and asking them about their communication preferences, is always a good idea.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2e6e8a2 elementor-widget elementor-widget-image\" data-id=\"2e6e8a2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"1024\" height=\"768\" src=\"https:\/\/www.navata.com\/cms\/wp-content\/uploads\/2020\/09\/17c2edd398363b1d981e9d7a6652a6bd-1024x768.jpg\" class=\"attachment-large size-large wp-image-2402\" alt=\"tracking page tracking solution\" srcset=\"https:\/\/www.navata.com\/cms\/wp-content\/uploads\/2020\/09\/17c2edd398363b1d981e9d7a6652a6bd-1024x768.jpg 1024w, https:\/\/www.navata.com\/cms\/wp-content\/uploads\/2020\/09\/17c2edd398363b1d981e9d7a6652a6bd-300x225.jpg 300w, https:\/\/www.navata.com\/cms\/wp-content\/uploads\/2020\/09\/17c2edd398363b1d981e9d7a6652a6bd-768x576.jpg 768w, https:\/\/www.navata.com\/cms\/wp-content\/uploads\/2020\/09\/17c2edd398363b1d981e9d7a6652a6bd-1536x1152.jpg 1536w, https:\/\/www.navata.com\/cms\/wp-content\/uploads\/2020\/09\/17c2edd398363b1d981e9d7a6652a6bd-2048x1536.jpg 2048w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d81dfa0 elementor-widget elementor-widget-text-editor\" data-id=\"d81dfa0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>tracking solution tracking solution<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-65fde61 elementor-widget elementor-widget-heading\" data-id=\"65fde61\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">3. Self-Service Features<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4d21f30 elementor-widget elementor-widget-text-editor\" data-id=\"4d21f30\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Customers want to feel in charge of the entire process. Self-service provides the customers with a feeling of control and interaction, with the company. This inspires long-term brand loyalty.<\/p><p>\u00a0Self Service\u00a0features are a great platform that provides the customers a pathway to troubleshoot, and get more flexibility around their order Research shows that 35% of shoppers, aged 18-34, prefer self-service options, like making a choice regarding pick-up lockers, or holding a shipment at a terminal.gives the customer a feeling of control and empowerment, by putting the power of making a choice in the customer\u2019s hands. Almost 50% of the customers think that it\u2019s important to be able to find solutions themselves.<\/p><ul><li>These autonomy-providing tactics are a gateway to important feedback, opportunities that encourage customers to share their experience, whether it\u2019s been a good or bad experience, and This is useful data for the company and also enriches customer experience.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1c6d29f elementor-widget elementor-widget-image\" data-id=\"1c6d29f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"768\" src=\"https:\/\/www.navata.com\/cms\/wp-content\/uploads\/2020\/09\/1218c27a187697989394e45799d5cb51-1024x768.jpg\" class=\"attachment-large size-large wp-image-2391\" alt=\"tracking page tracking solution\" srcset=\"https:\/\/www.navata.com\/cms\/wp-content\/uploads\/2020\/09\/1218c27a187697989394e45799d5cb51-1024x768.jpg 1024w, https:\/\/www.navata.com\/cms\/wp-content\/uploads\/2020\/09\/1218c27a187697989394e45799d5cb51-300x225.jpg 300w, https:\/\/www.navata.com\/cms\/wp-content\/uploads\/2020\/09\/1218c27a187697989394e45799d5cb51-768x576.jpg 768w, https:\/\/www.navata.com\/cms\/wp-content\/uploads\/2020\/09\/1218c27a187697989394e45799d5cb51-1536x1152.jpg 1536w, https:\/\/www.navata.com\/cms\/wp-content\/uploads\/2020\/09\/1218c27a187697989394e45799d5cb51.jpg 1600w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4079bf1 elementor-widget elementor-widget-text-editor\" data-id=\"4079bf1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>tracking page\u00a0 tracking solution<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3b27b22 elementor-widget elementor-widget-heading\" data-id=\"3b27b22\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">4. Communication and Active Delivery Management Text<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e678252 elementor-widget elementor-widget-text-editor\" data-id=\"e678252\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Once a product has been ordered and is out for dispatch, customers are filled with questions. No matter how attractive the tracking page is, all that a customer ultimately wants is the status update on the delivery, per se WISMO -\u201cWhere is my order?\u201d If a package tracking site doesn\u2019t efficiently offer control and information that a customer seeks, it affects the relationship between the customer and the company.\u00a0<span style=\"font-size: 15px;\">Also there are additional features that can be added to enhance the efficiency of package tracking page and operation.<\/span><\/p><p><span style=\"font-size: 15px;\">\u00a0A great tracking page shows additional information and action on delivery updates like history of interactions with the package, allows customers to sign up for SMS updates, gives proof of delivery images, provides actionable prompts when there\u2019s an incorrect address , provides upfront communication that helps reduce long-term costs and cuts down on customer service queries. This enriches the customer experience, and makes for happier customers.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-71e05d2c elementor-widget elementor-widget-toggle\" data-id=\"71e05d2c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"toggle.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1911\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-1911\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg class=\"e-font-icon-svg e-fas-truck-moving\" viewBox=\"0 0 640 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M621.3 237.3l-58.5-58.5c-12-12-28.3-18.7-45.3-18.7H480V64c0-17.7-14.3-32-32-32H32C14.3 32 0 46.3 0 64v336c0 44.2 35.8 80 80 80 26.3 0 49.4-12.9 64-32.4 14.6 19.6 37.7 32.4 64 32.4 44.2 0 80-35.8 80-80 0-5.5-.6-10.8-1.6-16h163.2c-1.1 5.2-1.6 10.5-1.6 16 0 44.2 35.8 80 80 80s80-35.8 80-80c0-5.5-.6-10.8-1.6-16H624c8.8 0 16-7.2 16-16v-85.5c0-17-6.7-33.2-18.7-45.2zM80 432c-17.6 0-32-14.4-32-32s14.4-32 32-32 32 14.4 32 32-14.4 32-32 32zm128 0c-17.6 0-32-14.4-32-32s14.4-32 32-32 32 14.4 32 32-14.4 32-32 32zm272-224h37.5c4.3 0 8.3 1.7 11.3 4.7l43.3 43.3H480v-48zm48 224c-17.6 0-32-14.4-32-32s14.4-32 32-32 32 14.4 32 32-14.4 32-32 32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg class=\"elementor-toggle-icon-opened e-font-icon-svg e-fas-truck-loading\" viewBox=\"0 0 640 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M50.2 375.6c2.3 8.5 11.1 13.6 19.6 11.3l216.4-58c8.5-2.3 13.6-11.1 11.3-19.6l-49.7-185.5c-2.3-8.5-11.1-13.6-19.6-11.3L151 133.3l24.8 92.7-61.8 16.5-24.8-92.7-77.3 20.7C3.4 172.8-1.7 181.6.6 190.1l49.6 185.5zM384 0c-17.7 0-32 14.3-32 32v323.6L5.9 450c-4.3 1.2-6.8 5.6-5.6 9.8l12.6 46.3c1.2 4.3 5.6 6.8 9.8 5.6l393.7-107.4C418.8 464.1 467.6 512 528 512c61.9 0 112-50.1 112-112V0H384zm144 448c-26.5 0-48-21.5-48-48s21.5-48 48-48 48 21.5 48 48-21.5 48-48 48z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Read Related Articles<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1911\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-1911\"><ul><li class=\"elementor-post__thumbnail elementor-fit-height\"><a href=\"http:\/\/A Great Truck Driver \u2013 10 ESSENTIAL QUALITIES\" data-wplink-url-error=\"true\">A Great Truck Driver \u2013 10 ESSENTIAL QUALITIES<\/a><\/li><li><a href=\"http:\/\/www.navata.com\/cms\/pandemic-effects-on-supply-chain\/\">Pandemic Effects On Supply Chain And It\u2019s 3 Massive Challenge<\/a><\/li><li><a href=\"http:\/\/www.navata.com\/cms\/supply-chain-management-is-changing\/\">Why the Definition of Supply Chain Management Is Changing?<\/a><\/li><li><a href=\"http:\/\/www.navata.com\/cms\/the-right-mode-of-transportation\/\">The Right Mode Of Transportation \u2013 Rail Transport vs Road Transport, 2020.<\/a><\/li><li><a href=\"http:\/\/www.navata.com\/cms\/5-facts-about-tactical-transport-planning\/\">5 Facts about tactical transport planning<\/a><\/li><\/ul><div class=\"elementor-post__text\">\u00a0<\/div><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1912\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-1912\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg class=\"e-font-icon-svg e-fas-truck-moving\" viewBox=\"0 0 640 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M621.3 237.3l-58.5-58.5c-12-12-28.3-18.7-45.3-18.7H480V64c0-17.7-14.3-32-32-32H32C14.3 32 0 46.3 0 64v336c0 44.2 35.8 80 80 80 26.3 0 49.4-12.9 64-32.4 14.6 19.6 37.7 32.4 64 32.4 44.2 0 80-35.8 80-80 0-5.5-.6-10.8-1.6-16h163.2c-1.1 5.2-1.6 10.5-1.6 16 0 44.2 35.8 80 80 80s80-35.8 80-80c0-5.5-.6-10.8-1.6-16H624c8.8 0 16-7.2 16-16v-85.5c0-17-6.7-33.2-18.7-45.2zM80 432c-17.6 0-32-14.4-32-32s14.4-32 32-32 32 14.4 32 32-14.4 32-32 32zm128 0c-17.6 0-32-14.4-32-32s14.4-32 32-32 32 14.4 32 32-14.4 32-32 32zm272-224h37.5c4.3 0 8.3 1.7 11.3 4.7l43.3 43.3H480v-48zm48 224c-17.6 0-32-14.4-32-32s14.4-32 32-32 32 14.4 32 32-14.4 32-32 32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg class=\"elementor-toggle-icon-opened e-font-icon-svg e-fas-truck-loading\" viewBox=\"0 0 640 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M50.2 375.6c2.3 8.5 11.1 13.6 19.6 11.3l216.4-58c8.5-2.3 13.6-11.1 11.3-19.6l-49.7-185.5c-2.3-8.5-11.1-13.6-19.6-11.3L151 133.3l24.8 92.7-61.8 16.5-24.8-92.7-77.3 20.7C3.4 172.8-1.7 181.6.6 190.1l49.6 185.5zM384 0c-17.7 0-32 14.3-32 32v323.6L5.9 450c-4.3 1.2-6.8 5.6-5.6 9.8l12.6 46.3c1.2 4.3 5.6 6.8 9.8 5.6l393.7-107.4C418.8 464.1 467.6 512 528 512c61.9 0 112-50.1 112-112V0H384zm144 448c-26.5 0-48-21.5-48-48s21.5-48 48-48 48 21.5 48 48-21.5 48-48 48z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Read Related Blogs And Contents<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1912\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-1912\"><ul><li><a href=\"https:\/\/looka.com\/blog\/custom-packaging-design\/\" target=\"_blank\" rel=\"nofollow noopener\">Looka<\/a><\/li><li><a href=\"https:\/\/blog.boxmaker.com\" target=\"_blank\" rel=\"nofollow noopener\">Boxmaker<\/a><\/li><li><a href=\"https:\/\/refinepackaging.com\/blog\/\" target=\"_blank\" rel=\"nofollow noopener\">Refine Packaging<\/a><\/li><li><a href=\"https:\/\/inkmonk.com\/blogs\/business\/6-ways-to-make-your-product-packaging-promote-conversions\/\" target=\"_blank\" rel=\"nofollow noopener\">Ink Momk<\/a><\/li><li><a href=\"https:\/\/www.logaster.com\/blog\/perfect-packaging-design\/\" target=\"_blank\" rel=\"nofollow noopener\">Logaster<\/a><\/li><\/ul><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1b8d109 elementor-widget elementor-widget-text-editor\" data-id=\"1b8d109\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>tracking page\u00a0 tracking solution<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4dbaf52 elementor-widget elementor-widget-heading\" data-id=\"4dbaf52\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">5.  Action and Information on Delivery Exceptions <\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bb30342 elementor-widget elementor-widget-text-editor\" data-id=\"bb30342\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>When a customer repeatedly clicks on a tracking page, they don\u2019t seek updates. They just want to feel in on the experience, like a delivery that\u2019s tailored to their needs . According to Convey data, customers check their tracking pages 7 times on an average.<\/p><p>In an era when every retailer and ecommerce site is expected to have order tracking, and align with expectations set by Amazon, efficiency and functionality is the key. I t\u2019s not enough to be a pretty page.<\/p><p>Convey data states that delivery exceptions impact 11% of shipments. When a delivery exception arises, customers want all the information updates on it. They want to know if their brands have already caught the issue and have developed a plan to resolve the issue or not.<\/p><p>With the power to see, analyze, and act on delivery issues, customer service and retail operations teams can create custom views around exceptions. The carrier can be contacted within seconds to resolve the issue, and the customer can be informed of the changes, promptly.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-47addb6 elementor-widget elementor-widget-heading\" data-id=\"47addb6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Conclusion<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3871fd8 elementor-widget elementor-widget-text-editor\" data-id=\"3871fd8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Delivery Experience Management is a great interactive platform that provides the ability to proactively respond to issues instead of reactively. It successfully and efficiently addresses all aspects of Package Tracking.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5d6bdfec elementor-widget elementor-widget-toggle\" data-id=\"5d6bdfec\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"toggle.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1561\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-1561\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg class=\"e-font-icon-svg e-far-images\" viewBox=\"0 0 576 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M480 416v16c0 26.51-21.49 48-48 48H48c-26.51 0-48-21.49-48-48V176c0-26.51 21.49-48 48-48h16v48H54a6 6 0 0 0-6 6v244a6 6 0 0 0 6 6h372a6 6 0 0 0 6-6v-10h48zm42-336H150a6 6 0 0 0-6 6v244a6 6 0 0 0 6 6h372a6 6 0 0 0 6-6V86a6 6 0 0 0-6-6zm6-48c26.51 0 48 21.49 48 48v256c0 26.51-21.49 48-48 48H144c-26.51 0-48-21.49-48-48V80c0-26.51 21.49-48 48-48h384zM264 144c0 22.091-17.909 40-40 40s-40-17.909-40-40 17.909-40 40-40 40 17.909 40 40zm-72 96l39.515-39.515c4.686-4.686 12.284-4.686 16.971 0L288 240l103.515-103.515c4.686-4.686 12.284-4.686 16.971 0L480 208v80H192v-48z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg class=\"elementor-toggle-icon-opened e-font-icon-svg e-fas-external-link-alt\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path 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href=\"https:\/\/www.navata.com\/cms\/hidden-costs-in-logistics\/\" tabindex=\"-1\">\n\t\t\t<div class=\"elementor-post__thumbnail\"><img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"169\" src=\"https:\/\/www.navata.com\/cms\/wp-content\/uploads\/2025\/12\/NRT-4-2-300x169.webp\" class=\"attachment-medium size-medium wp-image-37025\" alt=\"Hidden Costs in Logistics\" srcset=\"https:\/\/www.navata.com\/cms\/wp-content\/uploads\/2025\/12\/NRT-4-2-300x169.webp 300w, https:\/\/www.navata.com\/cms\/wp-content\/uploads\/2025\/12\/NRT-4-2-1024x576.webp 1024w, https:\/\/www.navata.com\/cms\/wp-content\/uploads\/2025\/12\/NRT-4-2-768x432.webp 768w, https:\/\/www.navata.com\/cms\/wp-content\/uploads\/2025\/12\/NRT-4-2-1536x864.webp 1536w, https:\/\/www.navata.com\/cms\/wp-content\/uploads\/2025\/12\/NRT-4-2-800x450.webp 800w, https:\/\/www.navata.com\/cms\/wp-content\/uploads\/2025\/12\/NRT-4-2.webp 1920w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/div>\n\t\t<\/a>\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<h4 class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/www.navata.com\/cms\/hidden-costs-in-logistics\/\">\n\t\t\t\tHidden Costs in Logistics: 7 Expenses That Quietly Increase Freight Spend (and How to Control Them)\t\t\t<\/a>\n\t\t<\/h4>\n\t\t\n\t\t<a class=\"elementor-post__read-more\" href=\"https:\/\/www.navata.com\/cms\/hidden-costs-in-logistics\/\" aria-label=\"Read more about Hidden Costs in Logistics: 7 Expenses That Quietly Increase Freight Spend (and How to Control Them)\" tabindex=\"-1\">\n\t\t\tRead More \u00bb\t\t<\/a>\n\n\t\t\t\t<\/div>\n\t\t\t\t<\/article>\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-37875 post type-post status-publish format-standard has-post-thumbnail hentry category-top-10-list entry has-media\" role=\"listitem\">\n\t\t\t\t<a class=\"elementor-post__thumbnail__link\" 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300px\" \/><\/div>\n\t\t<\/a>\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<h4 class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/www.navata.com\/cms\/partial-truck-load-service-providers-in-chennai\/\">\n\t\t\t\tBest 10 PTL Partial Truck Load Service Providers in Chennai\u00a0\t\t\t<\/a>\n\t\t<\/h4>\n\t\t\n\t\t<a class=\"elementor-post__read-more\" href=\"https:\/\/www.navata.com\/cms\/partial-truck-load-service-providers-in-chennai\/\" aria-label=\"Read more about Best 10 PTL Partial Truck Load Service Providers in Chennai\u00a0\" tabindex=\"-1\">\n\t\t\tRead More \u00bb\t\t<\/a>\n\n\t\t\t\t<\/div>\n\t\t\t\t<\/article>\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-38836 post type-post status-publish format-standard has-post-thumbnail hentry category-logistics category-transportation tag-logistics-operations entry has-media\" role=\"listitem\">\n\t\t\t\t<a class=\"elementor-post__thumbnail__link\" href=\"https:\/\/www.navata.com\/cms\/containerized-vs-open-body-trucks\/\" tabindex=\"-1\">\n\t\t\t<div class=\"elementor-post__thumbnail\"><img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"169\" src=\"https:\/\/www.navata.com\/cms\/wp-content\/uploads\/2026\/01\/NRT-54-300x169.png\" class=\"attachment-medium size-medium wp-image-38865\" alt=\"Containerized Trucks in Logistics\" srcset=\"https:\/\/www.navata.com\/cms\/wp-content\/uploads\/2026\/01\/NRT-54-300x169.png 300w, https:\/\/www.navata.com\/cms\/wp-content\/uploads\/2026\/01\/NRT-54-1024x576.png 1024w, https:\/\/www.navata.com\/cms\/wp-content\/uploads\/2026\/01\/NRT-54-768x432.png 768w, https:\/\/www.navata.com\/cms\/wp-content\/uploads\/2026\/01\/NRT-54-1536x864.png 1536w, https:\/\/www.navata.com\/cms\/wp-content\/uploads\/2026\/01\/NRT-54-800x450.png 800w, https:\/\/www.navata.com\/cms\/wp-content\/uploads\/2026\/01\/NRT-54.png 1920w\" sizes=\"(max-width: 300px) 100vw, 300px\" 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href=\"https:\/\/www.navata.com\/cms\/budget-2026-2\/\">\n\t\t\t\tBudget 2026: Logistics Sector Pushes for Faster Execution, Digital and Green Shift\t\t\t<\/a>\n\t\t<\/h4>\n\t\t\n\t\t<a class=\"elementor-post__read-more\" href=\"https:\/\/www.navata.com\/cms\/budget-2026-2\/\" aria-label=\"Read more about Budget 2026: Logistics Sector Pushes for Faster Execution, Digital and Green Shift\" tabindex=\"-1\">\n\t\t\tRead More \u00bb\t\t<\/a>\n\n\t\t\t\t<\/div>\n\t\t\t\t<\/article>\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-38690 post type-post status-publish format-standard has-post-thumbnail hentry category-news entry has-media\" role=\"listitem\">\n\t\t\t\t<a class=\"elementor-post__thumbnail__link\" href=\"https:\/\/www.navata.com\/cms\/indian-railways-freight-corridor\/\" tabindex=\"-1\">\n\t\t\t<div class=\"elementor-post__thumbnail\"><img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"169\" src=\"https:\/\/www.navata.com\/cms\/wp-content\/uploads\/2026\/01\/NRT-42-300x169.webp\" class=\"attachment-medium size-medium wp-image-38708\" alt=\"Indian Railways Freight Corridor\" srcset=\"https:\/\/www.navata.com\/cms\/wp-content\/uploads\/2026\/01\/NRT-42-300x169.webp 300w, https:\/\/www.navata.com\/cms\/wp-content\/uploads\/2026\/01\/NRT-42-1024x576.webp 1024w, https:\/\/www.navata.com\/cms\/wp-content\/uploads\/2026\/01\/NRT-42-768x432.webp 768w, https:\/\/www.navata.com\/cms\/wp-content\/uploads\/2026\/01\/NRT-42-1536x864.webp 1536w, https:\/\/www.navata.com\/cms\/wp-content\/uploads\/2026\/01\/NRT-42-800x450.webp 800w, https:\/\/www.navata.com\/cms\/wp-content\/uploads\/2026\/01\/NRT-42.webp 1920w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/div>\n\t\t<\/a>\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<h4 class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/www.navata.com\/cms\/indian-railways-freight-corridor\/\">\n\t\t\t\tIndian Railways Freight Corridor Sets Record as JNPT Link Nears Completion\t\t\t<\/a>\n\t\t<\/h4>\n\t\t\n\t\t<a class=\"elementor-post__read-more\" href=\"https:\/\/www.navata.com\/cms\/indian-railways-freight-corridor\/\" aria-label=\"Read more about Indian Railways Freight Corridor Sets Record as JNPT Link Nears Completion\" tabindex=\"-1\">\n\t\t\tRead More \u00bb\t\t<\/a>\n\n\t\t\t\t<\/div>\n\t\t\t\t<\/article>\n\t\t\t\t<\/div>\n\t\t\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-18e32fa4 elementor-widget elementor-widget-heading\" data-id=\"18e32fa4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Follow Us<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7b166b7c elementor-widget elementor-widget-facebook-page\" data-id=\"7b166b7c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"facebook-page.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-facebook-widget fb-page\" data-href=\"https:\/\/www.facebook.com\/NavataRoadTransportOfficial\/\" data-tabs=\"\" data-height=\"220px\" data-width=\"500px\" data-small-header=\"false\" data-hide-cover=\"false\" data-show-facepile=\"true\" data-hide-cta=\"false\" style=\"min-height: 1px;height:220px\"><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5ed2b83d elementor-cta--layout-image-left elementor-cta--mobile-layout-image-left elementor-cta--skin-classic elementor-animated-content elementor-widget elementor-widget-call-to-action\" data-id=\"5ed2b83d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"call-to-action.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-cta\">\n\t\t\t\t\t<div class=\"elementor-cta__bg-wrapper\">\n\t\t\t\t<div class=\"elementor-cta__bg elementor-bg\" style=\"background-image: url(https:\/\/www.navata.com\/cms\/wp-content\/uploads\/2020\/05\/Image-1-1.jpg);\" role=\"img\" aria-label=\"Image-1\"><\/div>\n\t\t\t\t<div class=\"elementor-cta__bg-overlay\"><\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-cta__content\">\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<h4 class=\"elementor-cta__title elementor-cta__content-item elementor-content-item\">\n\t\t\t\t\t\tCalculate your freight\t\t\t\t\t<\/h4>\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-cta__button-wrapper elementor-cta__content-item elementor-content-item \">\n\t\t\t\t\t<a class=\"elementor-cta__button elementor-button elementor-size-xs\" href=\"http:\/\/www.navata.com\/freight-cal.php\">\n\t\t\t\t\t\tCalculate\t\t\t\t\t<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Table of Contents Importance of Package Tracking The costs of poor delivery are well known. Yet, retailers do not fully comprehend the picture and fail<\/p>\n","protected":false},"author":1,"featured_media":2375,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"ocean_post_layout":"full-screen","ocean_both_sidebars_style":"","ocean_both_sidebars_content_width":0,"ocean_both_sidebars_sidebars_width":0,"ocean_sidebar":"0","ocean_second_sidebar":"0","ocean_disable_margins":"enable","ocean_add_body_class":"","ocean_shortcode_before_top_bar":"","ocean_shortcode_after_top_bar":"","ocean_shortcode_before_header":"","ocean_shortcode_after_header":"","ocean_has_shortcode":"","ocean_shortcode_after_title":"","ocean_shortcode_before_footer_widgets":"","ocean_shortcode_after_footer_widgets":"","ocean_shortcode_before_footer_bottom":"","ocean_shortcode_after_footer_bottom":"","ocean_display_top_bar":"default","ocean_display_header":"default","ocean_header_style":"","ocean_center_header_left_menu":"0","ocean_custom_header_template":"0","ocean_custom_logo":0,"ocean_custom_retina_logo":0,"ocean_custom_logo_max_width":0,"ocean_custom_logo_tablet_max_width":0,"ocean_custom_logo_mobile_max_width":0,"ocean_custom_logo_max_height":0,"ocean_custom_logo_tablet_max_height":0,"ocean_custom_logo_mobile_max_height":0,"ocean_header_custom_menu":"0","ocean_menu_typo_font_family":"0","ocean_menu_typo_font_subset":"","ocean_menu_typo_font_size":0,"ocean_menu_typo_font_size_tablet":0,"ocean_menu_typo_font_size_mobile":0,"ocean_menu_typo_font_size_unit":"px","ocean_menu_typo_font_weight":"","ocean_menu_typo_font_weight_tablet":"","ocean_menu_typo_font_weight_mobile":"","ocean_menu_typo_transform":"","ocean_menu_typo_transform_tablet":"","ocean_menu_typo_transform_mobile":"","ocean_menu_typo_line_height":0,"ocean_menu_typo_line_height_tablet":0,"ocean_menu_typo_line_height_mobile":0,"ocean_menu_typo_line_height_unit":"","ocean_menu_typo_spacing":0,"ocean_menu_typo_spacing_tablet":0,"ocean_menu_typo_spacing_mobile":0,"ocean_menu_typo_spacing_unit":"","ocean_menu_link_color":"","ocean_menu_link_color_hover":"","ocean_menu_link_color_active":"","ocean_menu_link_background":"","ocean_menu_link_hover_background":"","ocean_menu_link_active_background":"","ocean_menu_social_links_bg":"","ocean_menu_social_hover_links_bg":"","ocean_menu_social_links_color":"","ocean_menu_social_hover_links_color":"","ocean_disable_title":"on","ocean_disable_heading":"default","ocean_post_title":"","ocean_post_subheading":"","ocean_post_title_style":"","ocean_post_title_background_color":"","ocean_post_title_background":0,"ocean_post_title_bg_image_position":"","ocean_post_title_bg_image_attachment":"","ocean_post_title_bg_image_repeat":"","ocean_post_title_bg_image_size":"","ocean_post_title_height":0,"ocean_post_title_bg_overlay":0.5,"ocean_post_title_bg_overlay_color":"","ocean_disable_breadcrumbs":"default","ocean_breadcrumbs_color":"","ocean_breadcrumbs_separator_color":"","ocean_breadcrumbs_links_color":"","ocean_breadcrumbs_links_hover_color":"","ocean_display_footer_widgets":"default","ocean_display_footer_bottom":"default","ocean_custom_footer_template":"0","ocean_post_oembed":"","ocean_post_self_hosted_media":"","ocean_post_video_embed":"","ocean_link_format":"","ocean_link_format_target":"self","ocean_quote_format":"","ocean_quote_format_link":"post","ocean_gallery_link_images":"off","ocean_gallery_id":[],"footnotes":""},"categories":[51],"tags":[61],"class_list":["post-2355","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-transportation","tag-packaging","entry","has-media"],"_links":{"self":[{"href":"https:\/\/www.navata.com\/cms\/wp-json\/wp\/v2\/posts\/2355","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.navata.com\/cms\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.navata.com\/cms\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.navata.com\/cms\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.navata.com\/cms\/wp-json\/wp\/v2\/comments?post=2355"}],"version-history":[{"count":33,"href":"https:\/\/www.navata.com\/cms\/wp-json\/wp\/v2\/posts\/2355\/revisions"}],"predecessor-version":[{"id":2415,"href":"https:\/\/www.navata.com\/cms\/wp-json\/wp\/v2\/posts\/2355\/revisions\/2415"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.navata.com\/cms\/wp-json\/wp\/v2\/media\/2375"}],"wp:attachment":[{"href":"https:\/\/www.navata.com\/cms\/wp-json\/wp\/v2\/media?parent=2355"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.navata.com\/cms\/wp-json\/wp\/v2\/categories?post=2355"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.navata.com\/cms\/wp-json\/wp\/v2\/tags?post=2355"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}