{"id":1426,"date":"2020-06-22T04:19:46","date_gmt":"2020-06-22T04:19:46","guid":{"rendered":"http:\/\/www.navata.com\/cms\/?p=1426"},"modified":"2020-07-03T07:40:00","modified_gmt":"2020-07-03T07:40:00","slug":"customer-service-in-logistics","status":"publish","type":"post","link":"https:\/\/www.navata.com\/cms\/customer-service-in-logistics\/","title":{"rendered":"6 Factors Why Customer Service in Logistics is Important"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"1426\" class=\"elementor elementor-1426\" data-elementor-post-type=\"post\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-504e2c01 elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"504e2c01\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;background_motion_fx_motion_fx_scrolling&quot;:&quot;yes&quot;,&quot;background_motion_fx_translateY_effect&quot;:&quot;yes&quot;,&quot;background_motion_fx_translateY_speed&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:2.4,&quot;sizes&quot;:[]},&quot;motion_fx_motion_fx_scrolling&quot;:&quot;yes&quot;,&quot;background_motion_fx_translateY_affectedRange&quot;:{&quot;unit&quot;:&quot;%&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:{&quot;start&quot;:0,&quot;end&quot;:100}},&quot;background_motion_fx_devices&quot;:[&quot;desktop&quot;,&quot;tablet&quot;,&quot;mobile&quot;],&quot;motion_fx_devices&quot;:[&quot;desktop&quot;,&quot;tablet&quot;,&quot;mobile&quot;]}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-wider\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-8183420\" data-id=\"8183420\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-55e71b2b elementor-widget elementor-widget-theme-post-title elementor-page-title elementor-widget-heading\" data-id=\"55e71b2b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"theme-post-title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">6 Factors Why Customer Service in Logistics is Important<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-6bcee5b1 elementor-section-stretched elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"6bcee5b1\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;,&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-66 elementor-top-column elementor-element elementor-element-1e7d7a8b\" data-id=\"1e7d7a8b\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6be10175 elementor-toc--minimized-on-tablet elementor-widget elementor-widget-table-of-contents\" data-id=\"6be10175\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;headings_by_tags&quot;:[&quot;h2&quot;,&quot;h3&quot;],&quot;exclude_headings_by_selector&quot;:[],&quot;marker_view&quot;:&quot;numbers&quot;,&quot;no_headings_message&quot;:&quot;No headings were found on this page.&quot;,&quot;minimize_box&quot;:&quot;yes&quot;,&quot;minimized_on&quot;:&quot;tablet&quot;,&quot;hierarchical_view&quot;:&quot;yes&quot;,&quot;min_height&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;min_height_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;min_height_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"table-of-contents.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-toc__header\">\n\t\t\t\t\t\t<h4 class=\"elementor-toc__header-title\">\n\t\t\t\tTable of Contents\t\t\t<\/h4>\n\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-toc__toggle-button elementor-toc__toggle-button--expand\" role=\"button\" tabindex=\"0\" aria-controls=\"elementor-toc__6be10175\" aria-expanded=\"true\" aria-label=\"Open table of contents\"><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-down\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\"><\/path><\/svg><\/div>\n\t\t\t\t<div class=\"elementor-toc__toggle-button elementor-toc__toggle-button--collapse\" role=\"button\" tabindex=\"0\" aria-controls=\"elementor-toc__6be10175\" aria-expanded=\"true\" aria-label=\"Close table of contents\"><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-up\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\"><\/path><\/svg><\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<div id=\"elementor-toc__6be10175\" class=\"elementor-toc__body\">\n\t\t\t<div class=\"elementor-toc__spinner-container\">\n\t\t\t\t<svg class=\"elementor-toc__spinner eicon-animation-spin e-font-icon-svg e-eicon-loading\" aria-hidden=\"true\" viewBox=\"0 0 1000 1000\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M500 975V858C696 858 858 696 858 500S696 142 500 142 142 304 142 500H25C25 237 238 25 500 25S975 237 975 500 763 975 500 975Z\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bbe1a2b elementor-widget elementor-widget-heading\" data-id=\"bbe1a2b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Customer Services in Logistics \u2013 Its Relevance and Structure.<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b911a5a elementor-widget elementor-widget-text-editor\" data-id=\"b911a5a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Given the structure of the global economy that exists these days, the definition of a good brand or good quality service is dependent upon the customers. Just like in any other business, in the Logistics Industry too, it is the customer who determines the reputation and the goodwill of the company. Hence customer service in logistics is the key to success.<\/p><p>Logistics is a critical determining factor in the efficient working and productivity of a company. A good logistics plan is crucial for the supply chain. Moving goods to the market, or receiving raw goods, becomes a very tedious task if a good logistics plan is not in place. However, logistics alone is not enough. A key component of a successful logistics plan is the customer service in logistics. For logistics activities to operate smoothly, a good customer service in logistics is of utmost importance.<\/p><p>It is no secret that in order to be at the top of the game, the one and only factor is customer satisfaction. A satisfied and happy customer adds value to the brand, and helps the business to stand out in the crowd, and be ahead of all competition. And in today\u2019s global economy it is the customers that set the bar for the quality of service or product.<\/p><p>In view of the intense competition, the bar set by the customers, in terms of the standard of quality of service or product, is really high. Regardless of the business segment, it is imperative to keep customers satisfied. That is why in current times, customer service in logistics has become really important for freight forwarders around the world<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-09f1e0b elementor-widget elementor-widget-image\" data-id=\"09f1e0b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"764\" height=\"430\" src=\"https:\/\/www.navata.com\/cms\/wp-content\/uploads\/2020\/06\/cropped-customer-service.jpg\" class=\"attachment-large size-large wp-image-1526\" alt=\"customer service in logistics\" srcset=\"https:\/\/www.navata.com\/cms\/wp-content\/uploads\/2020\/06\/cropped-customer-service.jpg 764w, https:\/\/www.navata.com\/cms\/wp-content\/uploads\/2020\/06\/cropped-customer-service-300x169.jpg 300w\" sizes=\"(max-width: 764px) 100vw, 764px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-695cdf8 elementor-widget elementor-widget-spacer\" data-id=\"695cdf8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-844f283 elementor-widget elementor-widget-heading\" data-id=\"844f283\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">6 Factors Why Customer Service in Logistics is of Utmost Importance<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e828e41 elementor-widget elementor-widget-text-editor\" data-id=\"e828e41\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>In every vertical market, customer service has an essential role to play. Customer service holds a very high value in the logistics industry.<\/p><p>A shipper is constantly faced with innumerable queries throughout the course of the transportation of cargo, from the place of origin till its final destination. A good partner support is imperative to handle all the transportations issues.<br \/>Logistics companies are the partner support that assure the delivery of goods to the correct destinations, on time, and that too cost effectively. A single breakdown in this process of transportation can cause great damage and be catastrophic for the company, negatively impacting the customer service in logistics.\u00a0<\/p><p>A good customer service in logistics depends upon good communication and timely and damage free deliveries. And an efficient customer service in logistics helps the logistics chain to operate well, to the best of its capabilities. Providing good customer service and communications as part of the logistics services is essential to the success of the business.<\/p><p>In order to establish a long-term relationship with the customers, and in order to gain the loyalty of the customer, the focus of the customer service should be shifted product-oriented strategy to customer-focused one.<\/p><p>The following pointers elaborate upon the relevance of customer service in logistics and how customer service catapults the business to the next level:<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-50e48fe elementor-widget elementor-widget-heading\" data-id=\"50e48fe\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">1. Good Customer Service Helps in Earning Customer Loyalty and Maintaining a\nClient<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bd92a0b elementor-widget elementor-widget-text-editor\" data-id=\"bd92a0b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Maintaining a client results in an automatic increase in profits. A repeat customer is a customer who is loyal to the brand and hence spends more on the brand products and services. Almost 67% more. This naturally results in the business having to spend less on its operating costs and yet, gaining more through the business done with the repeat clientele.<\/p><p>A mere increase of 5% in customer retention equates to an increase of almost 25% in profits. Customer Acquisition Cost (CAC) is the cost of acquiring a new customer. And this is not an insignificant cost. As per research, Customer Acquisition Cost (CAC) is way more for a company than the customer retention cost. For a company that does not invest a small percentage of its budget in customer service, CAC can be a hefty cost.<\/p><p>A good customer service helps in maintaining the clients and ensures a repeat clientele at a much lower cost than CAC. Hence, investing in customer service can decrease the churn rate, which ultimately decreases the amount spent on acquiring new customers, and decreases the overall CAC<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e7abb1c elementor-widget elementor-widget-image\" data-id=\"e7abb1c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"945\" height=\"495\" src=\"https:\/\/www.navata.com\/cms\/wp-content\/uploads\/2020\/06\/customer-service.jpg\" class=\"attachment-large size-large wp-image-1565\" alt=\"customer service in logistics\" srcset=\"https:\/\/www.navata.com\/cms\/wp-content\/uploads\/2020\/06\/customer-service.jpg 945w, https:\/\/www.navata.com\/cms\/wp-content\/uploads\/2020\/06\/customer-service-300x157.jpg 300w, https:\/\/www.navata.com\/cms\/wp-content\/uploads\/2020\/06\/customer-service-768x402.jpg 768w\" sizes=\"(max-width: 945px) 100vw, 945px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ed77573 elementor-widget elementor-widget-spacer\" data-id=\"ed77573\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-152f994 elementor-widget elementor-widget-heading\" data-id=\"152f994\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">2. A Good Customer Service Boosts the Brand Image<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-37c57fa elementor-widget elementor-widget-text-editor\" data-id=\"37c57fa\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Customers are the brand makers. A great client support boosts the brand image and makes it appear attractive in the market. The positive reviews of the customers and their positive feedback surveys about the brand products and services, and consequently about the business, boosts the overall gains and opportunities for the business. Bad audits typically happen when the client feels they had poor client care. Hence a good customer service is key to the success of the business.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f38d42d elementor-widget elementor-widget-image\" data-id=\"f38d42d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"413\" height=\"315\" src=\"https:\/\/www.navata.com\/cms\/wp-content\/uploads\/2020\/06\/contact.png\" class=\"attachment-large size-large wp-image-1568\" alt=\"customer service in logistics\" srcset=\"https:\/\/www.navata.com\/cms\/wp-content\/uploads\/2020\/06\/contact.png 413w, https:\/\/www.navata.com\/cms\/wp-content\/uploads\/2020\/06\/contact-300x229.png 300w\" sizes=\"(max-width: 413px) 100vw, 413px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bd9ad38 elementor-widget elementor-widget-heading\" data-id=\"bd9ad38\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">3.\tGood Customer Service Depends Upon Cheerful, Sensitive and Positive Customer Care Representatives<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-22980d8 elementor-widget elementor-widget-text-editor\" data-id=\"22980d8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Customer Care Representative are the contact points between the brand and the customer. Hence the entire interaction of customer service depends upon the customer care representative. Naturally, an unhappy customer care representative will not provide a good customer service. No employee appreciates feeling overlooked or contrasted with representatives on different groups and same holds true for client assistance groups.<\/p><p>It has been observed that 87% of customer care representatives, who are content with their occupations, are happy to make adjustments for their business clients. In other words, they are pliant to the needs and queries of the customer.<\/p><p>55% of representatives, who, even though they emphatically differ about being content with their employments, also buckle down for clients. Their perspective behind serving clients is not so much about needing to offer quality support. Instead, it is more linked to them maintaining their polished skill and uprightness, and not having any desire to get terminated before time, along with being sympathetic to clients and getting acknowledged for their work.<\/p><p>\u00a0<\/p><p>In order for the customer care representative to accomplish their best work, they should feel regarded and acknowledged. This provides the psychological incentive and inherent inspiration for working superbly and serving the clients in the best way, making the clients in turn feel regarded and acknowledged. Hence happy customer care representatives enable good communication and customer service, and lead to happy customers.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-685a64d elementor-widget elementor-widget-image\" data-id=\"685a64d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1019\" height=\"728\" src=\"https:\/\/www.navata.com\/cms\/wp-content\/uploads\/2020\/06\/learning_soft_skills_0.jpg\" class=\"attachment-large size-large wp-image-1531\" alt=\"customer service in logistics\" srcset=\"https:\/\/www.navata.com\/cms\/wp-content\/uploads\/2020\/06\/learning_soft_skills_0.jpg 1019w, https:\/\/www.navata.com\/cms\/wp-content\/uploads\/2020\/06\/learning_soft_skills_0-300x214.jpg 300w, https:\/\/www.navata.com\/cms\/wp-content\/uploads\/2020\/06\/learning_soft_skills_0-768x549.jpg 768w\" sizes=\"(max-width: 1019px) 100vw, 1019px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-24444de2 elementor-widget elementor-widget-toggle\" data-id=\"24444de2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"toggle.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-6081\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-6081\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg class=\"e-font-icon-svg e-fas-truck-moving\" viewBox=\"0 0 640 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M621.3 237.3l-58.5-58.5c-12-12-28.3-18.7-45.3-18.7H480V64c0-17.7-14.3-32-32-32H32C14.3 32 0 46.3 0 64v336c0 44.2 35.8 80 80 80 26.3 0 49.4-12.9 64-32.4 14.6 19.6 37.7 32.4 64 32.4 44.2 0 80-35.8 80-80 0-5.5-.6-10.8-1.6-16h163.2c-1.1 5.2-1.6 10.5-1.6 16 0 44.2 35.8 80 80 80s80-35.8 80-80c0-5.5-.6-10.8-1.6-16H624c8.8 0 16-7.2 16-16v-85.5c0-17-6.7-33.2-18.7-45.2zM80 432c-17.6 0-32-14.4-32-32s14.4-32 32-32 32 14.4 32 32-14.4 32-32 32zm128 0c-17.6 0-32-14.4-32-32s14.4-32 32-32 32 14.4 32 32-14.4 32-32 32zm272-224h37.5c4.3 0 8.3 1.7 11.3 4.7l43.3 43.3H480v-48zm48 224c-17.6 0-32-14.4-32-32s14.4-32 32-32 32 14.4 32 32-14.4 32-32 32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg class=\"elementor-toggle-icon-opened e-font-icon-svg e-fas-truck-loading\" viewBox=\"0 0 640 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M50.2 375.6c2.3 8.5 11.1 13.6 19.6 11.3l216.4-58c8.5-2.3 13.6-11.1 11.3-19.6l-49.7-185.5c-2.3-8.5-11.1-13.6-19.6-11.3L151 133.3l24.8 92.7-61.8 16.5-24.8-92.7-77.3 20.7C3.4 172.8-1.7 181.6.6 190.1l49.6 185.5zM384 0c-17.7 0-32 14.3-32 32v323.6L5.9 450c-4.3 1.2-6.8 5.6-5.6 9.8l12.6 46.3c1.2 4.3 5.6 6.8 9.8 5.6l393.7-107.4C418.8 464.1 467.6 512 528 512c61.9 0 112-50.1 112-112V0H384zm144 448c-26.5 0-48-21.5-48-48s21.5-48 48-48 48 21.5 48 48-21.5 48-48 48z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">For More Related Blogs and Content<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-6081\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-6081\"><ul>\n \t<li><a rel=\"nofollow\"\"https:\/\/www.jayemlogistics.in\/category\/logistics-solutions\/page\/2\/\">Jayem Logistics<\/a><\/li>\n \t<li><a rel=\"nofollow\"\"https:\/\/www.freightos.com\/blog\/\">Freightos<\/a><\/li>\n \t<li><a rel=\"nofollow\"\"https:\/\/www.everythingsupplychain.com\/best-logistics-blogs\/\">Everything SupplyChain<\/a><\/li>\n \t<li><a rel=\"nofollow\"\"https:\/\/www.superdatascience.com\/blogs\/\">Super Data Science<\/a><\/li>\n \t<li><a rel=\"nofollow\"\"https:\/\/www.learnaboutlogistics.com\/blog\/\">Learn about Logistics<\/a><\/li>\n<\/ul><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-6082\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-6082\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg class=\"e-font-icon-svg e-fas-truck-moving\" viewBox=\"0 0 640 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M621.3 237.3l-58.5-58.5c-12-12-28.3-18.7-45.3-18.7H480V64c0-17.7-14.3-32-32-32H32C14.3 32 0 46.3 0 64v336c0 44.2 35.8 80 80 80 26.3 0 49.4-12.9 64-32.4 14.6 19.6 37.7 32.4 64 32.4 44.2 0 80-35.8 80-80 0-5.5-.6-10.8-1.6-16h163.2c-1.1 5.2-1.6 10.5-1.6 16 0 44.2 35.8 80 80 80s80-35.8 80-80c0-5.5-.6-10.8-1.6-16H624c8.8 0 16-7.2 16-16v-85.5c0-17-6.7-33.2-18.7-45.2zM80 432c-17.6 0-32-14.4-32-32s14.4-32 32-32 32 14.4 32 32-14.4 32-32 32zm128 0c-17.6 0-32-14.4-32-32s14.4-32 32-32 32 14.4 32 32-14.4 32-32 32zm272-224h37.5c4.3 0 8.3 1.7 11.3 4.7l43.3 43.3H480v-48zm48 224c-17.6 0-32-14.4-32-32s14.4-32 32-32 32 14.4 32 32-14.4 32-32 32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg class=\"elementor-toggle-icon-opened e-font-icon-svg e-fas-truck-loading\" viewBox=\"0 0 640 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M50.2 375.6c2.3 8.5 11.1 13.6 19.6 11.3l216.4-58c8.5-2.3 13.6-11.1 11.3-19.6l-49.7-185.5c-2.3-8.5-11.1-13.6-19.6-11.3L151 133.3l24.8 92.7-61.8 16.5-24.8-92.7-77.3 20.7C3.4 172.8-1.7 181.6.6 190.1l49.6 185.5zM384 0c-17.7 0-32 14.3-32 32v323.6L5.9 450c-4.3 1.2-6.8 5.6-5.6 9.8l12.6 46.3c1.2 4.3 5.6 6.8 9.8 5.6l393.7-107.4C418.8 464.1 467.6 512 528 512c61.9 0 112-50.1 112-112V0H384zm144 448c-26.5 0-48-21.5-48-48s21.5-48 48-48 48 21.5 48 48-21.5 48-48 48z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Read Related Articles<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-6082\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-6082\"><ul><li><strong><a class=\"row-title\" href=\"http:\/\/www.navata.com\/cms\/wp-admin\/post.php?post=1465&amp;action=edit\" aria-label=\"\u201c13 Impressive Ways To Improve Your Customer Services In Logistics\u201d (Edit)\">13 Impressive Ways To Improve Your Customer Services In Logistics<\/a>\u00a0<\/strong><\/li><li><strong><a class=\"row-title\" href=\"http:\/\/www.navata.com\/cms\/wp-admin\/post.php?post=1218&amp;action=edit\" aria-label=\"\u201cWhy Is Road Transportation Of India So Impressive , 2020?\u201d (Edit)\">Why Is Road Transportation Of India So Impressive , 2020?<\/a>\u00a0<\/strong><\/li><li><strong><a class=\"row-title\" href=\"http:\/\/www.navata.com\/cms\/wp-admin\/post.php?post=1185&amp;action=edit\" aria-label=\"\u201cSafe and Efficient Warehousing in Logistics, 2020\u201d (Edit)\">Safe and Efficient Warehousing in Logistics, 2020<\/a>\u00a0\u2014<\/strong><\/li><li><a href=\"http:\/\/www.navata.com\/cms\/logistics-and-e-commerce\/\">Logistics and E-Commerce<\/a><\/li><li><a class=\"row-title\" href=\"http:\/\/www.navata.com\/cms\/wp-admin\/post.php?post=256&amp;action=edit\" aria-label=\"\u201cTransportation Companies During Lockdown, 2020\u201d (Edit)\">Transportation Companies During Lockdown, 2020<\/a><\/li><\/ul><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-467c352 elementor-widget elementor-widget-spacer\" data-id=\"467c352\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a1e2047 elementor-widget elementor-widget-heading\" data-id=\"a1e2047\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">4.\tSatisfied And Happy Customers are Good Advertisement for the Brand.<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fa90d66 elementor-widget elementor-widget-text-editor\" data-id=\"fa90d66\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>A good, strong and effective customer service ensures happy and satisfied customers and clients. This not only means a repeat clientele, but it also means good advertisement for the brand. A happy client refers the brand or company to other partners, coworkers, friends, etc. It is a chain reaction. A good, content customer service team works harder to satisfy the customers and exceed the expectations of the customers. The satisfied customers refer the brand to others. Customers are the best, and most cost effective form of word-of-mouth advertising.<\/p><p>Hence investing in keeping customer care representatives motivated empowers the customer service, giving the customer enough reasons to remain loyal and spread a good word about the brand.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-99ab71c elementor-widget elementor-widget-text-editor\" data-id=\"99ab71c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>customer service in logistics<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-43825a0 elementor-widget elementor-widget-heading\" data-id=\"43825a0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">5.\tA Great Client Assistance is a Key Factor in Customer Service that Gives the Brand The Edge Over Rivals<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cfee1f2 elementor-widget elementor-widget-text-editor\" data-id=\"cfee1f2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Irrespective of the type of industry or business, it is imperative to stand apart and shine above all competition. To be the &#8220;second-best&#8221; is not the idea. To be better than all competition is what helps a business to thrive, and the clients need to know this that they are with the best. This keeps the clients steadfast and gets them to regularly, without fail, interface with the brand image.<\/p><p>60% of clients quit working with a brand after just one poor client assistance experience. 67% of this agitate can be averted if the client&#8217;s concern is settled to satisfaction, during the first communication itself. Hence, client assistance can be a great differentiator for the brand. This implies that a brilliant client care ensures client retention and customer loyalty.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-eba9a8c elementor-widget elementor-widget-image\" data-id=\"eba9a8c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"700\" height=\"400\" src=\"https:\/\/www.navata.com\/cms\/wp-content\/uploads\/2020\/06\/Customer-ServiceShutterstock-135418070Shutterstock-612531374.jpg\" class=\"attachment-large size-large wp-image-1572\" alt=\"customer service in logistics\" srcset=\"https:\/\/www.navata.com\/cms\/wp-content\/uploads\/2020\/06\/Customer-ServiceShutterstock-135418070Shutterstock-612531374.jpg 700w, https:\/\/www.navata.com\/cms\/wp-content\/uploads\/2020\/06\/Customer-ServiceShutterstock-135418070Shutterstock-612531374-300x171.jpg 300w\" sizes=\"(max-width: 700px) 100vw, 700px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-69e4b3f elementor-widget elementor-widget-text-editor\" data-id=\"69e4b3f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>customer service in logistics<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cd29b95 elementor-widget elementor-widget-heading\" data-id=\"cd29b95\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">6.\tLong Term Customer Retention<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fa9b07c elementor-widget elementor-widget-text-editor\" data-id=\"fa9b07c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Earning customer loyalty is the ultimate reward for a business. It translates into good profits. Great customer service experience ensures that customers will make the brand a part of their lifestyle and persona, and use the brand services and products regularly. Even when it comes to ancillary services, consumers are more willing to work with a business that they&#8217;ve had a great experience with, than find a new business or brand to engage with.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8c65337 elementor-widget elementor-widget-image\" data-id=\"8c65337\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"881\" src=\"https:\/\/www.navata.com\/cms\/wp-content\/uploads\/2020\/06\/44075818-loyalty-customer-service-trust-honest-reliability-concept-1024x881.jpg\" class=\"attachment-large size-large wp-image-1532\" alt=\"third party logistics\" srcset=\"https:\/\/www.navata.com\/cms\/wp-content\/uploads\/2020\/06\/44075818-loyalty-customer-service-trust-honest-reliability-concept-1024x881.jpg 1024w, https:\/\/www.navata.com\/cms\/wp-content\/uploads\/2020\/06\/44075818-loyalty-customer-service-trust-honest-reliability-concept-300x258.jpg 300w, https:\/\/www.navata.com\/cms\/wp-content\/uploads\/2020\/06\/44075818-loyalty-customer-service-trust-honest-reliability-concept-768x661.jpg 768w, https:\/\/www.navata.com\/cms\/wp-content\/uploads\/2020\/06\/44075818-loyalty-customer-service-trust-honest-reliability-concept.jpg 1300w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e2946fd elementor-widget elementor-widget-text-editor\" data-id=\"e2946fd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>customer service in logistics<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-eca0520 elementor-widget elementor-widget-heading\" data-id=\"eca0520\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Conclusion<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d304031 elementor-widget elementor-widget-text-editor\" data-id=\"d304031\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>As the business gets bigger, the supply chain gets more complex. For a big business or complex supply chain, it can become challenging and tough to maintain a perfect customer service, owing to multiple stages and people involved, as each of these people and stages involved in the shipping process, constantly affects a company\u2019s reputation through customer experience. In customer service in logistics it is impossible to be perfect. However, it is possible to always be better and provide the customers with the best services possible. Customers desire a smooth and easy experience when working with a company. It is up to the company to enrich the customer experience by providing a good and worthwhile customer service in logistics.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7bb66b9b elementor-widget elementor-widget-toggle\" data-id=\"7bb66b9b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"toggle.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2071\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-2071\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg class=\"e-font-icon-svg e-far-images\" viewBox=\"0 0 576 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M480 416v16c0 26.51-21.49 48-48 48H48c-26.51 0-48-21.49-48-48V176c0-26.51 21.49-48 48-48h16v48H54a6 6 0 0 0-6 6v244a6 6 0 0 0 6 6h372a6 6 0 0 0 6-6v-10h48zm42-336H150a6 6 0 0 0-6 6v244a6 6 0 0 0 6 6h372a6 6 0 0 0 6-6V86a6 6 0 0 0-6-6zm6-48c26.51 0 48 21.49 48 48v256c0 26.51-21.49 48-48 48H144c-26.51 0-48-21.49-48-48V80c0-26.51 21.49-48 48-48h384zM264 144c0 22.091-17.909 40-40 40s-40-17.909-40-40 17.909-40 40-40 40 17.909 40 40zm-72 96l39.515-39.515c4.686-4.686 12.284-4.686 16.971 0L288 240l103.515-103.515c4.686-4.686 12.284-4.686 16.971 0L480 208v80H192v-48z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg class=\"elementor-toggle-icon-opened e-font-icon-svg e-fas-external-link-alt\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M432,320H400a16,16,0,0,0-16,16V448H64V128H208a16,16,0,0,0,16-16V80a16,16,0,0,0-16-16H48A48,48,0,0,0,0,112V464a48,48,0,0,0,48,48H400a48,48,0,0,0,48-48V336A16,16,0,0,0,432,320ZM488,0h-128c-21.37,0-32.05,25.91-17,41l35.73,35.73L135,320.37a24,24,0,0,0,0,34L157.67,377a24,24,0,0,0,34,0L435.28,133.32,471,169c15,15,41,4.5,41-17V24A24,24,0,0,0,488,0Z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Image Source<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-2071\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-2071\"><ul>\n \t<li><a rel=\"nofollow\"\"https:\/\/www.salesforce.com\/blog\/2016\/03\/keys-to-great-customer-service.html\">Sales Force<\/a><\/li>\n \t<li><a rel=\"nofollow\"\"https:\/\/o360.com\/blogs\/8-key-factors-to-great-customer-service\/\">o360<\/a><\/li>\n<\/ul><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3505fc79 elementor-widget elementor-widget-facebook-button\" data-id=\"3505fc79\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"facebook-button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div data-layout=\"standard\" data-colorscheme=\"light\" data-size=\"small\" data-show-faces=\"false\" class=\"elementor-facebook-widget fb-like\" data-href=\"https:\/\/www.navata.com\/cms?p=1426\" data-share=\"false\" data-action=\"like\"><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3f4cd627 elementor-widget elementor-widget-heading\" data-id=\"3f4cd627\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Leave a Replay<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4338560e elementor-widget elementor-widget-facebook-comments\" data-id=\"4338560e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"facebook-comments.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-facebook-widget fb-comments\" data-href=\"https:\/\/www.navata.com\/cms?p=1426\" data-width=\"100%\" data-numposts=\"5\" data-order-by=\"social\" style=\"min-height: 1px\"><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-7dffccda\" data-id=\"7dffccda\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7b8d42e8 elementor-search-form--skin-classic elementor-search-form--button-type-icon elementor-search-form--icon-search elementor-widget elementor-widget-search-form\" data-id=\"7b8d42e8\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;skin&quot;:&quot;classic&quot;}\" data-widget_type=\"search-form.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<search role=\"search\">\n\t\t\t<form class=\"elementor-search-form\" action=\"https:\/\/www.navata.com\/cms\" method=\"get\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-search-form__container\">\n\t\t\t\t\t<label class=\"elementor-screen-only\" for=\"elementor-search-form-7b8d42e8\">Search<\/label>\n\n\t\t\t\t\t\n\t\t\t\t\t<input id=\"elementor-search-form-7b8d42e8\" placeholder=\"Search...\" class=\"elementor-search-form__input\" type=\"search\" name=\"s\" value=\"\">\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<button class=\"elementor-search-form__submit\" type=\"submit\" aria-label=\"Search\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"e-font-icon-svg-container\"><svg class=\"fa fa-search e-font-icon-svg e-fas-search\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M505 442.7L405.3 343c-4.5-4.5-10.6-7-17-7H372c27.6-35.3 44-79.7 44-128C416 93.1 322.9 0 208 0S0 93.1 0 208s93.1 208 208 208c48.3 0 92.7-16.4 128-44v16.3c0 6.4 2.5 12.5 7 17l99.7 99.7c9.4 9.4 24.6 9.4 33.9 0l28.3-28.3c9.4-9.4 9.4-24.6.1-34zM208 336c-70.7 0-128-57.2-128-128 0-70.7 57.2-128 128-128 70.7 0 128 57.2 128 128 0 70.7-57.2 128-128 128z\"><\/path><\/svg><\/div>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/form>\n\t\t<\/search>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-29828f29 elementor-widget elementor-widget-heading\" data-id=\"29828f29\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Recent Posts<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7607542b elementor-grid-1 elementor-posts--thumbnail-left elementor-grid-tablet-2 elementor-grid-mobile-1 elementor-widget elementor-widget-posts\" data-id=\"7607542b\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;classic_columns&quot;:&quot;1&quot;,&quot;classic_row_gap&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:23,&quot;sizes&quot;:[]},&quot;classic_columns_tablet&quot;:&quot;2&quot;,&quot;classic_columns_mobile&quot;:&quot;1&quot;,&quot;classic_row_gap_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;classic_row_gap_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"posts.classic\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-posts-container elementor-posts elementor-posts--skin-classic elementor-grid\" role=\"list\">\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-38921 post type-post status-publish format-standard has-post-thumbnail hentry category-logistics tag-logistics entry has-media\" role=\"listitem\">\n\t\t\t\t<a class=\"elementor-post__thumbnail__link\" href=\"https:\/\/www.navata.com\/cms\/drayage-in-logistics\/\" tabindex=\"-1\" >\n\t\t\t<div class=\"elementor-post__thumbnail\"><img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"169\" src=\"https:\/\/www.navata.com\/cms\/wp-content\/uploads\/2025\/12\/NRT-18-4-300x169.webp\" class=\"attachment-medium size-medium wp-image-37234\" alt=\"Drayage in Logistics\" srcset=\"https:\/\/www.navata.com\/cms\/wp-content\/uploads\/2025\/12\/NRT-18-4-300x169.webp 300w, https:\/\/www.navata.com\/cms\/wp-content\/uploads\/2025\/12\/NRT-18-4-1024x576.webp 1024w, https:\/\/www.navata.com\/cms\/wp-content\/uploads\/2025\/12\/NRT-18-4-768x432.webp 768w, https:\/\/www.navata.com\/cms\/wp-content\/uploads\/2025\/12\/NRT-18-4-1536x864.webp 1536w, https:\/\/www.navata.com\/cms\/wp-content\/uploads\/2025\/12\/NRT-18-4-800x450.webp 800w, https:\/\/www.navata.com\/cms\/wp-content\/uploads\/2025\/12\/NRT-18-4.webp 1920w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/div>\n\t\t<\/a>\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<h4 class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/www.navata.com\/cms\/drayage-in-logistics\/\" >\n\t\t\t\tWhat Is Drayage in Logistics? Meaning, Process, Types, and Cost Impact\t\t\t<\/a>\n\t\t<\/h4>\n\t\t\n\t\t<a class=\"elementor-post__read-more\" href=\"https:\/\/www.navata.com\/cms\/drayage-in-logistics\/\" aria-label=\"Read more about What Is Drayage in Logistics? Meaning, Process, Types, and Cost Impact\" tabindex=\"-1\" >\n\t\t\tRead More \u00bb\t\t<\/a>\n\n\t\t\t\t<\/div>\n\t\t\t\t<\/article>\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-36990 post type-post status-publish format-standard has-post-thumbnail hentry category-logistics tag-logistics entry has-media\" role=\"listitem\">\n\t\t\t\t<a class=\"elementor-post__thumbnail__link\" href=\"https:\/\/www.navata.com\/cms\/hidden-costs-in-logistics\/\" tabindex=\"-1\" >\n\t\t\t<div class=\"elementor-post__thumbnail\"><img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"169\" src=\"https:\/\/www.navata.com\/cms\/wp-content\/uploads\/2025\/12\/NRT-4-2-300x169.webp\" class=\"attachment-medium size-medium wp-image-37025\" alt=\"Hidden Costs in Logistics\" srcset=\"https:\/\/www.navata.com\/cms\/wp-content\/uploads\/2025\/12\/NRT-4-2-300x169.webp 300w, https:\/\/www.navata.com\/cms\/wp-content\/uploads\/2025\/12\/NRT-4-2-1024x576.webp 1024w, https:\/\/www.navata.com\/cms\/wp-content\/uploads\/2025\/12\/NRT-4-2-768x432.webp 768w, https:\/\/www.navata.com\/cms\/wp-content\/uploads\/2025\/12\/NRT-4-2-1536x864.webp 1536w, https:\/\/www.navata.com\/cms\/wp-content\/uploads\/2025\/12\/NRT-4-2-800x450.webp 800w, https:\/\/www.navata.com\/cms\/wp-content\/uploads\/2025\/12\/NRT-4-2.webp 1920w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/div>\n\t\t<\/a>\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<h4 class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/www.navata.com\/cms\/hidden-costs-in-logistics\/\" >\n\t\t\t\tHidden Costs in Logistics: 7 Expenses That Quietly Increase Freight Spend (and How to Control Them)\t\t\t<\/a>\n\t\t<\/h4>\n\t\t\n\t\t<a class=\"elementor-post__read-more\" href=\"https:\/\/www.navata.com\/cms\/hidden-costs-in-logistics\/\" aria-label=\"Read more about Hidden Costs in Logistics: 7 Expenses That Quietly Increase Freight Spend (and How to Control Them)\" tabindex=\"-1\" >\n\t\t\tRead More \u00bb\t\t<\/a>\n\n\t\t\t\t<\/div>\n\t\t\t\t<\/article>\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-37875 post type-post status-publish format-standard has-post-thumbnail hentry category-top-10-list entry has-media\" role=\"listitem\">\n\t\t\t\t<a class=\"elementor-post__thumbnail__link\" href=\"https:\/\/www.navata.com\/cms\/partial-truck-load-service-providers-in-chennai\/\" tabindex=\"-1\" >\n\t\t\t<div class=\"elementor-post__thumbnail\"><img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"169\" src=\"https:\/\/www.navata.com\/cms\/wp-content\/uploads\/2026\/01\/NRT-13-300x169.webp\" class=\"attachment-medium size-medium wp-image-37963\" alt=\"Partial Truck Load Service Providers in Chennai\" srcset=\"https:\/\/www.navata.com\/cms\/wp-content\/uploads\/2026\/01\/NRT-13-300x169.webp 300w, https:\/\/www.navata.com\/cms\/wp-content\/uploads\/2026\/01\/NRT-13-1024x576.webp 1024w, https:\/\/www.navata.com\/cms\/wp-content\/uploads\/2026\/01\/NRT-13-768x432.webp 768w, https:\/\/www.navata.com\/cms\/wp-content\/uploads\/2026\/01\/NRT-13-1536x864.webp 1536w, https:\/\/www.navata.com\/cms\/wp-content\/uploads\/2026\/01\/NRT-13-800x450.webp 800w, https:\/\/www.navata.com\/cms\/wp-content\/uploads\/2026\/01\/NRT-13.webp 1920w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/div>\n\t\t<\/a>\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<h4 class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/www.navata.com\/cms\/partial-truck-load-service-providers-in-chennai\/\" >\n\t\t\t\tBest 10 PTL Partial Truck Load Service Providers in Chennai\u00a0\t\t\t<\/a>\n\t\t<\/h4>\n\t\t\n\t\t<a class=\"elementor-post__read-more\" href=\"https:\/\/www.navata.com\/cms\/partial-truck-load-service-providers-in-chennai\/\" aria-label=\"Read more about Best 10 PTL Partial Truck Load Service Providers in Chennai\u00a0\" tabindex=\"-1\" >\n\t\t\tRead More \u00bb\t\t<\/a>\n\n\t\t\t\t<\/div>\n\t\t\t\t<\/article>\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-38836 post type-post status-publish format-standard has-post-thumbnail hentry category-logistics category-transportation tag-logistics-operations entry has-media\" role=\"listitem\">\n\t\t\t\t<a class=\"elementor-post__thumbnail__link\" href=\"https:\/\/www.navata.com\/cms\/containerized-vs-open-body-trucks\/\" tabindex=\"-1\" >\n\t\t\t<div class=\"elementor-post__thumbnail\"><img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"169\" src=\"https:\/\/www.navata.com\/cms\/wp-content\/uploads\/2026\/01\/NRT-6-300x169.webp\" class=\"attachment-medium size-medium wp-image-39056\" alt=\"Containerized vs Open Body Trucks\" srcset=\"https:\/\/www.navata.com\/cms\/wp-content\/uploads\/2026\/01\/NRT-6-300x169.webp 300w, https:\/\/www.navata.com\/cms\/wp-content\/uploads\/2026\/01\/NRT-6-1024x576.webp 1024w, https:\/\/www.navata.com\/cms\/wp-content\/uploads\/2026\/01\/NRT-6-768x432.webp 768w, https:\/\/www.navata.com\/cms\/wp-content\/uploads\/2026\/01\/NRT-6-1536x864.webp 1536w, https:\/\/www.navata.com\/cms\/wp-content\/uploads\/2026\/01\/NRT-6-800x450.webp 800w, https:\/\/www.navata.com\/cms\/wp-content\/uploads\/2026\/01\/NRT-6.webp 1920w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/div>\n\t\t<\/a>\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<h4 class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/www.navata.com\/cms\/containerized-vs-open-body-trucks\/\" >\n\t\t\t\tContainerized vs Open Body Trucks: Choosing the Right Vehicle for Logistics Operations\t\t\t<\/a>\n\t\t<\/h4>\n\t\t\n\t\t<a class=\"elementor-post__read-more\" href=\"https:\/\/www.navata.com\/cms\/containerized-vs-open-body-trucks\/\" aria-label=\"Read more about Containerized vs Open Body Trucks: Choosing the Right Vehicle for Logistics Operations\" tabindex=\"-1\" >\n\t\t\tRead More \u00bb\t\t<\/a>\n\n\t\t\t\t<\/div>\n\t\t\t\t<\/article>\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-38715 post type-post status-publish format-standard has-post-thumbnail hentry category-news entry has-media\" role=\"listitem\">\n\t\t\t\t<a class=\"elementor-post__thumbnail__link\" href=\"https:\/\/www.navata.com\/cms\/budget-2026-2\/\" tabindex=\"-1\" >\n\t\t\t<div class=\"elementor-post__thumbnail\"><img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"169\" src=\"https:\/\/www.navata.com\/cms\/wp-content\/uploads\/2026\/01\/NRT-7-300x169.webp\" class=\"attachment-medium size-medium wp-image-39143\" alt=\"Budget 2026\" srcset=\"https:\/\/www.navata.com\/cms\/wp-content\/uploads\/2026\/01\/NRT-7-300x169.webp 300w, https:\/\/www.navata.com\/cms\/wp-content\/uploads\/2026\/01\/NRT-7-1024x576.webp 1024w, https:\/\/www.navata.com\/cms\/wp-content\/uploads\/2026\/01\/NRT-7-768x432.webp 768w, https:\/\/www.navata.com\/cms\/wp-content\/uploads\/2026\/01\/NRT-7-1536x864.webp 1536w, https:\/\/www.navata.com\/cms\/wp-content\/uploads\/2026\/01\/NRT-7-800x450.webp 800w, https:\/\/www.navata.com\/cms\/wp-content\/uploads\/2026\/01\/NRT-7.webp 1920w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/div>\n\t\t<\/a>\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<h4 class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/www.navata.com\/cms\/budget-2026-2\/\" >\n\t\t\t\tBudget 2026: Logistics Sector Pushes for Faster Execution, Digital and Green Shift\t\t\t<\/a>\n\t\t<\/h4>\n\t\t\n\t\t<a class=\"elementor-post__read-more\" href=\"https:\/\/www.navata.com\/cms\/budget-2026-2\/\" aria-label=\"Read more about Budget 2026: Logistics Sector Pushes for Faster Execution, Digital and Green Shift\" tabindex=\"-1\" >\n\t\t\tRead More \u00bb\t\t<\/a>\n\n\t\t\t\t<\/div>\n\t\t\t\t<\/article>\n\t\t\t\t<\/div>\n\t\t\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2e17cd73 elementor-widget elementor-widget-heading\" data-id=\"2e17cd73\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Follow Us<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-14b695 elementor-widget elementor-widget-facebook-page\" data-id=\"14b695\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"facebook-page.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-facebook-widget fb-page\" data-href=\"https:\/\/www.facebook.com\/NavataRoadTransportOfficial\/\" data-tabs=\"\" data-height=\"220px\" data-width=\"500px\" data-small-header=\"false\" data-hide-cover=\"false\" data-show-facepile=\"true\" data-hide-cta=\"false\" style=\"min-height: 1px;height:220px\"><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-190ec0f2 elementor-cta--layout-image-left elementor-cta--mobile-layout-image-left elementor-cta--skin-classic elementor-animated-content elementor-widget elementor-widget-call-to-action\" data-id=\"190ec0f2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"call-to-action.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-cta\">\n\t\t\t\t\t<div class=\"elementor-cta__bg-wrapper\">\n\t\t\t\t<div class=\"elementor-cta__bg elementor-bg\" style=\"background-image: url(https:\/\/www.navata.com\/cms\/wp-content\/uploads\/2020\/05\/Image-1-1.jpg);\" role=\"img\" aria-label=\"Image-1\"><\/div>\n\t\t\t\t<div class=\"elementor-cta__bg-overlay\"><\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-cta__content\">\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<h4 class=\"elementor-cta__title elementor-cta__content-item elementor-content-item\">\n\t\t\t\t\t\tCalculate your freight\t\t\t\t\t<\/h4>\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-cta__button-wrapper elementor-cta__content-item elementor-content-item \">\n\t\t\t\t\t<a class=\"elementor-cta__button elementor-button elementor-size-xs\" href=\"http:\/\/www.navata.com\/freight-cal.php\">\n\t\t\t\t\t\tCalculate\t\t\t\t\t<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Table of Contents Customer Services in Logistics \u2013 Its Relevance and Structure. Given the structure of the global economy that exists these days, the definition<\/p>\n","protected":false},"author":1,"featured_media":1526,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"ocean_post_layout":"full-screen","ocean_both_sidebars_style":"","ocean_both_sidebars_content_width":0,"ocean_both_sidebars_sidebars_width":0,"ocean_sidebar":"0","ocean_second_sidebar":"0","ocean_disable_margins":"enable","ocean_add_body_class":"","ocean_shortcode_before_top_bar":"","ocean_shortcode_after_top_bar":"","ocean_shortcode_before_header":"","ocean_shortcode_after_header":"","ocean_has_shortcode":"","ocean_shortcode_after_title":"","ocean_shortcode_before_footer_widgets":"","ocean_shortcode_after_footer_widgets":"","ocean_shortcode_before_footer_bottom":"","ocean_shortcode_after_footer_bottom":"","ocean_display_top_bar":"default","ocean_display_header":"default","ocean_header_style":"","ocean_center_header_left_menu":"0","ocean_custom_header_template":"0","ocean_custom_logo":0,"ocean_custom_retina_logo":0,"ocean_custom_logo_max_width":0,"ocean_custom_logo_tablet_max_width":0,"ocean_custom_logo_mobile_max_width":0,"ocean_custom_logo_max_height":0,"ocean_custom_logo_tablet_max_height":0,"ocean_custom_logo_mobile_max_height":0,"ocean_header_custom_menu":"0","ocean_menu_typo_font_family":"0","ocean_menu_typo_font_subset":"","ocean_menu_typo_font_size":0,"ocean_menu_typo_font_size_tablet":0,"ocean_menu_typo_font_size_mobile":0,"ocean_menu_typo_font_size_unit":"px","ocean_menu_typo_font_weight":"","ocean_menu_typo_font_weight_tablet":"","ocean_menu_typo_font_weight_mobile":"","ocean_menu_typo_transform":"","ocean_menu_typo_transform_tablet":"","ocean_menu_typo_transform_mobile":"","ocean_menu_typo_line_height":0,"ocean_menu_typo_line_height_tablet":0,"ocean_menu_typo_line_height_mobile":0,"ocean_menu_typo_line_height_unit":"","ocean_menu_typo_spacing":0,"ocean_menu_typo_spacing_tablet":0,"ocean_menu_typo_spacing_mobile":0,"ocean_menu_typo_spacing_unit":"","ocean_menu_link_color":"","ocean_menu_link_color_hover":"","ocean_menu_link_color_active":"","ocean_menu_link_background":"","ocean_menu_link_hover_background":"","ocean_menu_link_active_background":"","ocean_menu_social_links_bg":"","ocean_menu_social_hover_links_bg":"","ocean_menu_social_links_color":"","ocean_menu_social_hover_links_color":"","ocean_disable_title":"on","ocean_disable_heading":"default","ocean_post_title":"","ocean_post_subheading":"","ocean_post_title_style":"","ocean_post_title_background_color":"","ocean_post_title_background":0,"ocean_post_title_bg_image_position":"","ocean_post_title_bg_image_attachment":"","ocean_post_title_bg_image_repeat":"","ocean_post_title_bg_image_size":"","ocean_post_title_height":0,"ocean_post_title_bg_overlay":0.5,"ocean_post_title_bg_overlay_color":"","ocean_disable_breadcrumbs":"default","ocean_breadcrumbs_color":"","ocean_breadcrumbs_separator_color":"","ocean_breadcrumbs_links_color":"","ocean_breadcrumbs_links_hover_color":"","ocean_display_footer_widgets":"default","ocean_display_footer_bottom":"default","ocean_custom_footer_template":"0","ocean_post_oembed":"","ocean_post_self_hosted_media":"","ocean_post_video_embed":"","ocean_link_format":"","ocean_link_format_target":"self","ocean_quote_format":"","ocean_quote_format_link":"post","ocean_gallery_link_images":"off","ocean_gallery_id":[],"footnotes":""},"categories":[48],"tags":[59],"class_list":["post-1426","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-logistics","tag-customer-service","entry","has-media"],"_links":{"self":[{"href":"https:\/\/www.navata.com\/cms\/wp-json\/wp\/v2\/posts\/1426","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.navata.com\/cms\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.navata.com\/cms\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.navata.com\/cms\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.navata.com\/cms\/wp-json\/wp\/v2\/comments?post=1426"}],"version-history":[{"count":54,"href":"https:\/\/www.navata.com\/cms\/wp-json\/wp\/v2\/posts\/1426\/revisions"}],"predecessor-version":[{"id":1640,"href":"https:\/\/www.navata.com\/cms\/wp-json\/wp\/v2\/posts\/1426\/revisions\/1640"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.navata.com\/cms\/wp-json\/wp\/v2\/media\/1526"}],"wp:attachment":[{"href":"https:\/\/www.navata.com\/cms\/wp-json\/wp\/v2\/media?parent=1426"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.navata.com\/cms\/wp-json\/wp\/v2\/categories?post=1426"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.navata.com\/cms\/wp-json\/wp\/v2\/tags?post=1426"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}